
VOA BUSINESS
Basic Business Information
Why Most Small Businesses Fail

Office Checklist
- You MUST have software to run your business!
- An office staff is a MUST for success!
- Your staff MUST be trained to use your software!
- Answer the phone during office hours!
- Clients MUST be taken care of at the time they call, don’t allow people to just take a message!
- Your office staff MUST enter information directly into your CRM and conduct business!
- You MUST have at least two dedicated office people no matter how small your business!
Checklists For Success
Essentials for every successful business
Professionals - Advisors For Success
Business Consultant (mentor)
Accountant (CPA-Tax Specialist)
Attorney (business law/contracts)
Entrepreneurship
Self Growth (attitude)
Healthy Lifestyle (work life- home life balance)
Self Education (knowledge)
Contract Help
Bookkeeper
Office Staff (Virtual Office Associates or similar)
Website Designer
SEO & Social Media Management
Business
What are your fixed costs
Figure out your indirect costs
Know your labor costs and labor burden
What is your breakeven number
Cash flow management can make or break your company
Are you prepared for opportunity costs and growth
Get In Touch
Location
Louisville, KY 40291
Hours
By Appointment Only via Calendly
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